Admin Support Processes


This process document sets out the guidelines on all Admin support requests & their processing. List of items majorly includes the below: 
– CUG connection 
– ID Card
– Business Card
– Stationery
– Courier 

Admin Support Request Process
 
 Request Approvals
 
The approval process & TAT for Admin support requests are as under:
Admin will be notified only upon approval of the requests, by PM wherever applicable.

Request TypePM ApprovalTAT
CUG ConnectionYes0 day
ID cardYes7-10 days
Business cardYes5-7 days
StationeryAuto approved0 day
CourierAuto approved1 day

Note: The requests raised by Project Manager have to be approved by the respective Reporting Head